FAQs
If you have any issues with your product or shipment, please contact me via email.
support@aureusherb.com
I will reply within one business day.
Sachet FAQs
How long does the scent of the herbal sachet last?
The scent will gradually fade over time.We recommend replacing it every 1‑2 months. Store it in a sealed bag when not in use to prolong its service life.
How should I store my herbal sachet?
Store in a cool, dry place, avoid direct sunlight and high humidity. Seal it in a bag when you are not using it.
My sachet has an issue, what should I do?
Please contact us via email with photos of your item.I’m here to help with any issues.